Our complaints handling policy

We always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any cause for complaint.

If you wish to complain about any aspect of your dealings with us, please contact us in one of the following ways:

  • In writing to Deluxe Ideas LTD TA Doors4UK x Turen Shop, UNIT 1, Riverside Works,Riverside Street, Watford, WD19 4HY
  • By email at doors4uk@turen.shop
  • By telephone on 0203 857 8020